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NEWS / TransportationTransportation

August 01, 2024
couple boardwalk
We are thrilled to announce our exceptional shuttle service designed exclusively to LVC Members guests for airport-hotel-airport transfers. This shuttle service guarantees a seamless and comfortable experience from the moment you step off the plane until you reach your hotel.
 
Book in advance, ensuring a stress-free start and end to your trip
 
Improve your experience and request to your agent how to obtain this benefit. In case your reservation includes this service, please ensure to email the following information at least 15 days* prior to your travel date:" Send your request READ MORE
  • Reservation holder name
  • Number of passengers
  • Reservation confirmation (in case of additional reservations, place them as well)
  • Destination
  • Arrival date
  • Airline, flight number, schedule
  • Departure date
  • Airline, flight number, schedule
Book now and enjoy a seamless travel experience like never before!

* Every request should be sent at least 15 days prior to arrival in order to send a proper response and confirmation. For hotel reservations made with less than a 15-day notice, we will accept flight details up to 72 hours prior. The service at the airport for LVC Members clients without confirmed transfer will be subject to availability and will incur an additional charge.

IMPORTANT NOTICE

- CANCUN & RIVIERA MAYA: Transfer services arriving at the Tulum International Airport will have an additional cost and are subject to availability.

- LOS CABOS: In accordance with local authority regulations and the policies of Diamante, vehicles operated by Uber drivers are permitted solely for drop-off of guests arriving from outside the premises. For those seeking transportation services via the Uber platform while within the premises, please note that such vehicles will not be granted access to Diamante. We recommend contacting our concierge team, who can provide information on available transportation options.